You can pay online using Visa, MarterCard, JCB and Diners Club cards. Prepaid bookings are charged in advance at the time of confirmation. Flexible rate bookings also require credit card for payment guarantee, but are charged at the time of check out.

 One child, under the age of 12, is eligible to stay in your room free of charge. (Please note that breakfast for the child(ren) will be charged at 50% of adult rate.) At certain hotels, larger rooms are available which can accommodate 2 children. These rooms are normally in the superior or deluxe room category. You can mention this request at the time of booking. 

Yes, babysitting services are available at most of the hotels upon request. Please ask the respective hotel for the price.

The check-in time at The Mosaic Collection properties is 14:00 and the check-out time is 12:00. We will of course do our best to have a room available for you whenever you arrive. However, this can never be guaranteed and is dependent on the occupancy level the night before. If you are planning to arrive early then you may wish to book your room from the night before. If you are departing late, special rates are available for late check out.